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Thank you for trusting Harstad Carpet Cleaning with your carpet and upholstery cleaning needs. Here are a few suggestions that will help both of us as you prepare for your cleaning:
1). Please remove floor plants, magazine racks or any small items from the floor in the areas we are going to clean. 2). Please remove any breakable items from the furniture which have to be temporarily moved, cleaned under and placed back. 3). Please pin up any skirts on beds or upholstered furniture which may be touching the carpet. And please pin up any full-length draperies so they will be at least 6 inches off the floor. 4). Computer equipment, china cabinets, entertainment centers and antique or fragile furniture cannot be moved. However carpet under these items can be cleaned where sufficient room is available. Or we can edge right around the base. 5). During the pre-inspection walk-through with us, please advise us about any special instructions to follow when moving your furniture. It's helpful to know about any weak legs, loose tops or any previous repairs. 6). Please call attention to any stains or spots which may require special cleaning techniques. 7). Please put your pets in a safe spot where our cleaning won't disturb them. 8). For safety sake, be sure to keep an eye on your curious little ones. 9). A special note about odors: We do everything possible to reduce or completely eliminate pet odors. However sometimes due to the severity of the contamination, 100% success may not be attained. Also, for several days after cleaning you may notice an elevated odor due to a higher humidity level. This is a rare occurance and generally the odors will dissapate within hours after cleaning.
Special After-Cleaning Information:
1). Please keep the "cards" and "blocks" under your furniture for at least 24 hours after cleaning. 2). As as safety precaution, please do not let your children or pets crawl or lie on the carpets until it is completely dry. 3). Please use EXTREME CAUTION when walking from the damp carpet to ANY hard surface area.
Thank you for working with us. We look forward to serving you!
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